Booking Terms

Additional Meals

• Ala carte Dinner & Lunch menu available on request
• Lunch packs N$ 200.00
The meals rates include VAT.
SPA / Wellness Room
We offer professional massages which are a combination of Deep Tissue, Lymph Drainage and Swedish
Massage. Open daily and bookings can be made on arrival. Prices on request.
Children’s policy
Adults accompanying children take full responsibility for the conduct and safety of their children.
• Children 0 to 3 years stay free.
• Children 4 to 12 years, sharing with 2 full paying adults, pay 50% of the quoted adult rate.

Check In / Out Times
Check-in at 14h00 and check-out at 10h00.
These times can be flexible with prior arrangement.

Reservations & Cancellations

All reservations should be confirmed in writing. A 50% deposit is required to confirm any booking,
with the remaining balance to be settled 31 days prior to the travel date.
Provisional reservations will be held for a maximum period of 14 days from the date of requesting the
reservation, after which the reservation will automatically be released.
A percentage of the quoted room rate will be charged for rooms that are cancelled within 60 days of the
date of the reservation, as follows:

Within 60 days – 10%
Within 31 days – 25%
Within 21 days – 50%
Within 14 days – 75%
Within 7 days – 100%

A 10% handling fee, based on the deposit amount paid, will be deducted from any refunds made due to
cancellations 60 days before the date of travel.
Please note: All rates are subject to change without prior notice due to reasons not limited to currency
fluctuation, increase in fuel prices, increase in government taxes and levies and/or
unforeseen economic circumstances.